Dealing with a 200 credit card sale costs a business 2. So why are we surcharged up to 10 by airlines, train companies, ticket agencies and utilities among others?
The issue is on the radar at the Office of Fair Trading after lobby group Which? launched a ‘super-complaint’ this month, claiming that the charges are far higher than the true cost to the retailer of processing the transaction.
The cost of handling card payments varies with the size of the company or retailer and the fees charged by the payments giants such as Visa and MasterCard. Typically, costs are between one and 2.5% of the transaction for credit cards and pennies for debit card sales.
But many companies have boosted card payment charges dramatically, sparking accusations that they are simply pumping up profits at the customers’ expense.
For example, experts estimate it costs an airline such as Ryanair about 2 or 3 for a credit card booking of 200.
Recent Comments